Location:

Unit Number 408, 511,512 Westend Mall District centre, Janakpuri West Delhi - 110058

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+91 77159 73357

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Shipping Policy

Reverse Logistics

At Mindsnob Consulting PVT LTD, we strive to ensure safe, timely and transparent delivery of all IT products, hardware, and service-related materials to our clients.

Order Processing

  • Order Confirmation: All orders are processed within 1-2 business days upon successful payment and order verification.

  • Documentation: You will receive an email confirmation with order details and estimated delivery timeline.

Shipping Methods & Delivery

  • Domestic Shipping: Orders are shipped throughout India via reliable courier partners. Delivery timelines depend on location but typically range from 3-7 business days for major cities.

  • Bulk Orders: Large and custom IT infrastructure shipments may take additional time for packaging and handling. You will be notified regarding expected schedules.

  • Tracking: Once shipped, your order will include a tracking ID to monitor your shipment in real time.

Shipping Charges

  • Standard Shipping: Shipping is free on select items and minimum order values (terms shown at checkout).

  • Express Shipping: Available at additional charge; please contact our support team to arrange urgent logistics.

  • Custom Packaging: For special requirements (fragile hardware, large equipment), packaging charges may be applicable and communicated in advance.

International Shipping

  • Mindsnob Consulting currently ships only within India; international shipment requests can be handled by special arrangement. Please contact us for a custom quote.

Delivery Policy

  • Recipient Availability: Please ensure that someone is present at the delivery address to receive your shipment.

  • Delayed/Lost Shipments: If a shipment is lost or delayed due to logistics partner errors, Mindsnob will assist in resolution and may offer a replacement or refund as applicable.

  • Damaged Packages: If your package arrives damaged, report it to our support team within 48 hours for resolution.

Order Modifications & Cancellations

  • Address Changes: Address or order changes must be requested within 24 hours of placing the order.

  • Order Cancellations: Can be processed before the item is shipped; cancellation fees may apply.

Support & Contact

For shipping inquiries, order tracking, or logistics support, reach us at:

Phone: +91 77159 73357 | +91 9211506077 | +91 9999053632
Email: info@mindsnobconsulting.com

Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST

This policy may be updated periodically. Please refer to our terms for the latest information.